Ordering & Payments
Payment Methods
We accept the following payment options:
- Credit Cards: Visa & MasterCard
- E-Transfer:
How to Pay by E-Transfer
-
Select “E-Transfer” at checkout.
After placing your order, you’ll receive the details needed to complete your payment. -
Log in to your online banking.
Go to your bank’s Interac e-Transfer section. - Send your payment.
-
- Recipient: info@fenigo.com
- Password: not required (Fenigo Inc has automatic deposit enabled)
- Note: Your bank may charge a small fee for this service.
Once you’ve sent your e-Transfer, we’ll take care of the rest! Your order will be processed as soon as payment is received.
Sales Tax
Sales tax is charged based on your Canadian shipping address:
| Province/Territory | Tax |
|---|---|
| Alberta | 5% GST |
| British Columbia | 5% GST |
| Manitoba | 5% GST |
| New Brunswick | 15% HST |
| Newfoundland & Labrador | 15% HST |
| Northwest Territories | 5% GST |
| Nova Scotia | 15% HST |
| Nunavut | 5% GST |
| Ontario | 13% HST |
| Prince Edward Island | 15% HST |
| Quebec | 5% GST |
| Saskatchewan | 5% GST |
| Yukon Territory | 5% GST |
Pre-Orders & Out-of-Stock Items
Orders containing pre-ordered or out-of-stock items are typically shipped once all items are available. If you prefer a partial shipment, please contact us – additional shipping charges may apply.
Modifying Orders
If your order hasn’t shipped yet, we’re happy to make changes. Email info@fenigo.com with your request (adding/removing items, or cancelling your order).
Price Matching & Coupons
We do not offer price matching, but we occasionally discount individual products – visit our Sale page to see what’s currently available.
Last updated: Oct 28, 2025